From
Customers
Q:
I have heard that you offer gift certificates
. My friend loves art and I would like
to give her an artwork, but I do not know what
she likes. Art choices are very personal.
A:
You are right, art is very personal. With the
“Gift of Art” gift certificate the receiver
can choose their own artwork, exactly to their
liking.
The
Art of Oregon Gift Certificate
is available in any denomination, large or small.
The receiver of the Gift Certificate can use
it towards any piece of art.
To
order your Gift Certificate contact us by phone
503-650-5810. Payments can be made online or
per check. Gift Cards will be mailed out in
1-2 business days after payment is received.
Q:
Some of the artwork is very big and heavy and
shipping cost will make this artwork very expensive.
Is there another option?
A:
Yes, for local customers (most) artists also
offer the option of ‘pick up' of the
artwork . We would ask the artist to
contact you and arrange for pick up of the art,
at the artist choice of location.
If
you are interested in art pick up, please contact
us before you make your purchase.
Q:
How about the installation
of artwork?
A:
Yes, we can arrange that for you. We work together
with a very reputable company that can deliver
and install any artwork. They have also done
art installs for the Portland Art Museum.
Q:
Will paintings come framed?
A:
All paintings come unframed, unless stated otherwise.
Example:
framed: yes (gold ornate)
Size
11” x 14”
We work with highly qualified framers and can take care of the framing for you, if you wish.
Q:
Is it possible to see the artwork before I buy
it?
A:
For businesses and customers with multiples
sales, we offer to come by (greater Portland
area) and show the artwork, if preferred.
However,
even for customers buying one artwork, they
can still return it within several days of purchase
(see customer service) if the artwork does not
fit the room.
From
Artists
Q:
How do I get my artwork in
your online gallery?
A:
Go to the 'For Artists' or 'Artist Sign' up on the Home page. There
you will find:
•
how we work with
the artists
•
our artist agreement
•
which Portfolio
Plan works for you
If
you are still interested you may send some images
of your art in an email attachment.
When your art is accepted and a Portfolio Plan chosen, you will receive your password to
be able to upload your images. Then you are
online!
Q:
What are your fees ?
A:
We work with a Portfolio fee and a low commission upon sales only. When your art is accepted we will send you a link to the different
Portfolio Plans and the agreement.
Q:
Why do I pay a fee to sell my art through your
site?
A:
AoO is NOT charging artists a "fee to sell
their work", but, rather, offering website portfolio packages, that will increase their exposure and sales, and help the artist
sell using the portfolio as an on-line tool.
The high rankings on google, and
traffic to the site are also a valuable commodity that most individual artists
DO NOT have via their own websites. The marketing, advertising, and exposure
resulting from such, is a
part of an artists success, and most artists
ignore or skimp on this in their own business plans. It is a valuable and
measurable product that is offered by AoO's package plans....a very different
approach than charging
artists fees just to be seen online.
Q:
Who handles shipping and handling ?
A:
The artist is responsible for safely shipping
the artwork to the customer, however the customer
pays for the cost.
Q:
How much do you charge for shipping and handling?
A:
Because the artist brings the artwork to their
local Postal Annex/UPS store (who all charge
different rates), we advice the following: Take
your artwork to your local store and ask what
shipping and packaging would cost to the east
coast (say New York), in that case your cost
will be covered. Enter this amount in
your art/product page, when you upload art information.
Q:
Tell me more about pick up
of the artwork?
A:
For local customers it is really nice that we
can offer local pick up of the artwork. This
could save the customer a lot of money. When
the customer shows interest in this feature,
we will contact the artist to set up a meeting
with the customer, at the artist place of choice.
